Business Analyst

  • Full Time
  • London

Business Analyst



Responsibilities and Duties


You’ll be engaged in a number of tasks, including:


Being responsible for exploring and documenting business needs, helping define project goals, risks and constraints

Breaking down a business goal into specific deliverables that are prioritized and well defined

Having great people skills, you’ll be a natural interviewer, and be able to quickly gather information from others

The ability to draw upon a range of different analytical tools / techniques to elicit and communicate business needs, changes, and requirements

Proactively communicating and collaborating with external and internal customers to analyse their needs, and acting on them accordingly

Focusing on adding business value, you’ll be able to help focus and prioritise changes which make a positive impact for the client

Being part of a team that ensures that the recommended solution is commercially viable for the company, as well as being competitive for the client

Designing and facilitating business focussed workshops, with confidence



Helping our project teams compile and manage product backlogs

Demonstrating good attention to detail and being able to define unambiguous backlog items, so that these can be communicated clearly to project teams

Making suggestions and pointing out new opportunities for the client, where appropriate

Working independently with clients, and under the direction of project managers, to define concepts and solution design


Mapping out the client’s requirement specifications in the form of user stories and acceptance criteria, according to standard templates, using natural language

Creating snapshots of the project’s intention through user journeys and diagrams

Collaborating with developers and subject matter experts to establish the technical vision, analysing and agreeing trade offs between usability and performance needs as part of the delivery team

identifying blockers, highlighting risks, and working with the team and Product Owner(s) to mitigate their impact

Communicating requirements and specifications to the Project Manager

Serving as an ongoing conduit between the customer community (internal and external stakeholders) and the software development team through which requirements flow


About You

You will be:

Able to work confidently on projects with internal stakeholders and 3rd party clients, preferably in a digital agency environment.

Naturally inquisitive and have a genuine interest in digital technology as an enabler for change

Proud of working for a technology partner, and with some the leading brands and organisations across the UK, and worldwide.

Capable of building long-lasting relationships with our clients, and you’ll be an active part of a high performing team, and add value to the business

Resilient, professional, and unflappable


Qualifications and experience

You’ll have the following qualifications and experience:

Previous experience of working in a BA role, preferably on digital / technology / software development projects

The ability to demonstrate significant experience working as a BA across the entire project lifecycle

Practical, working familiarity of Agile methodologies including SCRUM and Kanban

A well-rounded technical and commercial knowledge, with experience gained from at least one of the following areas; e-commerce, digital content, or software development


A relevant business analysis qualifications such as the ISEB, BCS, IIBA, or be working towards this

An undergraduate degree, or equivalent experience


What we offer

Our employees value the flexible working environment and the chance to develop their skills on a wide variety of interesting projects. We offer you a competitive salary and a discretionary bonus. We’ll provide you with the latest tools to help you do your job (e.g. a Macbook Pro). We have a company pension scheme, and offer childcare vouchers to all staff.

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