Sales & Purchasing Support

Sales & Purchasing Support



PURPOSE OF THE ROLE:  Responsible for working with the Account Managers and fellow Support and Admin to grow the sales, purchasing and relationship aspect of the company.  You will provide efficient and professional sales support to colleagues which will allow them to increase Turnover/Sales as per their individual targets being the primary company contact providing excellent customer service.



Order processing and order administration. Including processing account opening forms, order entry, order progressing, and assisting with stock management and stock control processing.

Shipping & Import Tracking & Management.

Liaising with Vendor Supply Chain.

Supporting Warehouse with Booking In & Out issues.

Sales support for Account Managers.

Quotation administration and conversion & basic quote writing.

Price list administration & conversion.

Updating and sanitising system information including product information and new contacts.

Appointment booking for external sales.

Answering incoming calls, dealing with pricing enquiries, queries and transferring calls

Progressing enquiries from customers with the Purchasing Team to enable to enquiry to progress to a quote

Chase quote status to obtain the order and/or distinguish the status of the quote



Excellent communication skills (telephone and email)

Strong PC Skills in all Microsoft packages

Strong organizational skills

Accurate data entry and attention to detail

Customer service experience



Knowledge of Sage system

Experience using an online business platform


Pension, Healthcare/Dental,

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